MODULE ARRIVED -WORKS OK

—– Forwarded Message —–
From: “RALPH BRUBAKER” Subject: Re: MODULE ARRIVED -WORKS OK



JOE,

I’D LIKE TO THANK THE AIR BAG CENTER FOR THE PROFESSIONALISM SHOWN DURING THE LAST COUPLE OF WEEKS.  I HAD AN AIR BAG LIGHT “ON” IN MY VEHICLE AND THE TOYOTA DEALER WANTED $112.00 TO SCAN THE VEHICLE AND AN ADDITIONAL $485.00 FOR A NEW MODULE, IF REQUIRED, PLUS LABOR.  I REMOVED THE MODULE AND SENT THE MODULE TO THE CENTER FOR CODE CLEARING.  THE MODULE WAS RETURNED TO ME ON 2/03/2011.  HOWEVER, THE MODULE WAS BAD AND THE CENTER SENT A REPLACEMENT MODULE ON 2/10/2011.  I INSTALLED THE MODULE, EVERYTHING WORKED OK AND I RETURNED THE INOPERATIVE MODULE FOR CREDIT.  I’D LIKE TO EXPRESS MY SINCERE APPRECIATION TO ANNA THE RECEPTIONIST, AND TO THE TECHS ALFIE AND JOE FOR THEIR PATIENCE AND PROMPT SERVICE DURING MY BRIEF ASSOCIATION WITH THE AIR BAG CENTER.  MY THANKS TO EVERYONE CONCERNED.

R/S,

RALPH BRUBAKER

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